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    FAQ

    who are you guys?

    Welcome! We are Nimbus Pods. Your no. 1 provider of any closed system vaporizers and vape pods in North America. We have been in the vaping industry for 8+ years and we aim to give you the best quality products at the lowest prices guaranteed. 

    where do you ship to?

    We ship to Canada and USA. Due to current international laws regarding vaping, any international orders will first be reviewed by our support team to examine if there are legal shipping restrictions into your country. If you would like to inquire about shipping outside of Canada, please email us at info@nimbuspods.com

    what is your shipping process?

    Orders made before 4:00PM PST will be shipped on the same day. We utilize Canada Post for Canadian orders. We also offer Free Shipping to Canada if your order total is $60 or more. Delivery takes about 2-6 business days depending on your location.


    For more information about our shipping policy: Shipping Policy

    I need to make a return

    We apologize for the inconvenience! Please contact us at info@nimbuspods.com and let us know what happened.


    For more information about our return policy: Return Policy

    how do i contact you

    If you have any concerns or questions regarding our website or products, reach out to us at info@nimbuspods.comOur support team will try to respond to you with 24 hours.


    For more information about our contact info: Contact Information

    Do you guys price match

    Yes we do! We will price match any of our North American competitors. Email us at info@nimbuspods.com.


    For more information about our price match: Price Match