We offer same day shipping (not delivery) on all orders to Canada over $80 CAD or more and on all orders to USA over $200 CAD or more . We use Canada Post Expedited shipping option for free shipping in Canada. Our Express Shipping option is processed through Canada Post XpressPost.

We process in-stock orders everyday 7 days a week unless on a Canadian Holiday. Typically, In-stock orders placed will processed and shipped the next business day. Delivery takes 3-8 business days depending on your location.

Our 30-day warranty begins the day the items are delivered. Customer assumes all cost in shipping items back to Nimbus Pods, and Nimbus Pods assume all cost in shipping the item back to the customer. Shipping cost is non-refundable/creditable.

If we make an error when fulfilling your order, please contact customer service within 48 hours of receiving your package to initiate a claim. A brief email to info@nimbuspods.com alerting us of an error is the quickest way of initiating claims.

Items that are DOA (Dead on Arrival) or still under warranty, are eligible for an exchange only. We will exchange the item with the exact same item, in the exact same colour. Exceptions may apply if the item is no longer being actively stocked.